Only the client and technician are allowed in the treatment room during the procedure. If a translator is required, they are welcome to assist during the consultation/mock-up portion of the appointment. Children are not allowed in the studio at any time for health and safety reasons. If you arrive with children, you will be required to reschedule and pay an additional booking fee.
Due to the large amount of time that is blocked off for your appointment, at least 72 hours notice is required to reschedule. Less than 72 hours notice or no-shows will forfeit the booking fee. Complimentary 6-8 week perfecting sessions not canceled or rescheduled with at least 72 hours notice will require a $150 fee to rebook. Appointments may only be rescheduled one time.
To confirm your appointment, a non-refundable booking fee is due at the time the appointment is made. This fee will be applied to the procedure cost. This fee is non-refundable, but may be transferred to a new date if request is received at least 72 hours prior to your appointment.
Clients who arrive more than 20 minutes late for their appointment will be considered a no-show and forfeit the booking fee so as not to affect clients booked later in the day.